Across 11 contractor tools with public prices, the middle monthly bill is about $60 for one user, $199 for five and $399 for 15, before add-ons. Texting, AI answering and setup can add hundreds. ServiceTitan, AccuLynx and JobNimbus give prices only after a sales conversation.
You've probably reached the point where leads live in your texts, quotes live in your truck and nobody's sure who called back the homeowner from Tuesday. So you search for a CRM, and most of the pages that answer are written by someone selling one. Their numbers don't agree either. One price-tracking site lists Jobber's Grow plan at $199 per user. Jobber's own page shows $199 for one user and $299 for a plan that includes five.
A disclosure before the numbers: Osprey sells its own lead and follow-up system through our AI integration service, and we don't publish a price for it either. So we have a stake here. Most small crews should still start with something off the shelf, and this post says when that stops being true.
How Much Does a Contractor CRM Cost?
For a five-person crew, nine of these 11 tools cost between $60 and $299 a month. One person can often pay under $100, and 15 users usually cost a few hundred dollars or more. Here's each one at three sizes, in US dollars, on monthly billing and before tax.
| Tool | Built for | 1 user | 5 users | 15 users |
|---|---|---|---|---|
| Jobber | Home service | $49 Core | $199 Connect | $399 Connect |
| Housecall Pro | Home service | $79 Basic | $189 Essentials | $574 MAX |
| Kickserv | Home service | $60 Start | $60 Start | $199 Scale |
| ServiceM8 | Home service | $0 Free | $79 (150 jobs) | $149 (500 jobs) |
| Tradify | Home service | $51 Pro | $255 Pro | $765 Pro |
| Roofr | Roofing | $0 Starter | $249 Essentials | $249 Essentials |
| Leap | Roofing, exteriors | $79 Essential | $694 Team | $1,684 Team |
| JobTread | Remodels, builds | $219 | $299 | $499 |
| Contractor Foreman | Remodels, builds | $49 Basic | $166 Plus | $221 Pro |
| Builder Prime | Remodels, exteriors | $360 | $450 | $600 |
| HighLevel | Marketing and sales | $97 Starter | $97 Starter | $97 Starter |
A few of those need a note. Contractor Foreman shows annual-billed prices. ServiceM8 charges by jobs a month instead of users, and its page doesn't label a currency. Builder Prime is $300 plus $60 per office user and $10 per field user, so the table assumes one office user, then two office and three field, then three office and 12 field. JobTread's price breaks begin after 10 users, which makes $499 a ceiling. HighLevel's pricing page talks mostly to agencies and marketers, and its phone, email and AI costs are extra.
Seven other tools keep the price behind a form or a demo: ServiceTitan, AccuLynx, JobNimbus, Service Fusion, Workiz, FieldPulse and FieldEdge. That doesn't make them bad or expensive. It does mean you can't compare them until a sales rep has your phone number. Since they aren't in the table, treat the middle numbers as a guide to public prices, not the whole market.
Is a CRM the Same as Field Service Software?
No. A CRM tracks leads and follow-up. Field service software runs the job, with scheduling, dispatch, invoices and payments. Project software runs longer builds. Many contractors shopping for a "CRM" really need the second or third kind, with some follow-up built in.
- Service calls (HVAC, plumbing, electrical, cleaning, landscaping). Jobber, Housecall Pro, Kickserv, ServiceM8 and Tradify sit here. Many also handle online booking on your website, depending on the plan.
- Roofing and exteriors. Roofr, Leap, AccuLynx and JobNimbus are built around measurements, estimates and production.
- Remodels and builds. JobTread, Contractor Foreman and Builder Prime lean toward project budgets, schedules and client communication.
- General sales and marketing. HighLevel, HubSpot and Zoho handle contacts, pipelines and follow-up, but they aren't built around scheduling crews.
Pick the group first, then compare prices inside it. A cheap tool from the wrong group is the expensive mistake.
How Much Does Jobber Cost?
Jobber costs $49 a month for one user on its cheapest plan, and $199 a month for five users on the cheapest plan listed for a team. All of its prices are in US dollars, and annual billing saves up to 25%.
| Team size | Core | Connect | Grow | Plus |
|---|---|---|---|---|
| 1 user | $49 ($29) | $139 ($99) | $199 ($149) | Not listed |
| 5 users | Not listed | $199 ($149) | $299 ($229) | $499 ($399) |
| 10 users | Not listed | $299 ($229) | $399 ($299) | $599 ($449) |
| 15 users | Not listed | $399 ($299) | $499 ($399) | $699 ($529) |
| 16 or more | Not listed | Ask sales | Ask sales | Ask sales |
The first number is monthly billing. The number in brackets is the monthly rate when billed annually. Those figures come from the October 31, 2026 copy of Jobber's page.
Three details matter more than the plan name. Core is listed only for one person. Automated quote follow-ups start on Connect, and two-way texting starts on Grow. And a lead pipeline is a $49 add-on unless you're on Plus. So a five-person crew that wants texting, a pipeline and the $29 AI Receptionist pays $299 + $49 + $29, or $377 a month.
Watch for first-year deals too. PricingSaaS, a site that tracks pricing pages, logged "up to 40%" offers on Jobber in August, September and October 2026, with lower rates for the first 12 months on annual plans. Ask what you'll pay in month 13.
How Much Does Housecall Pro Cost?
Housecall Pro costs $79 a month for one user on Basic, $189 for five on Essentials and $329 for eight on MAX, with extra MAX users at $35 each. Billed annually, those drop to $59, $149 and $299.
Its pricing page carries the title “From $59/mo”, which is the annual rate for one user, and it leads with a short quiz that recommends a plan. It also says it “does not require long-term contracts”. Its add-ons, including Voice, CSR AI, Pipeline and Payroll, are named on the page without dollar figures, so get those in writing before you compare it with anything else.
How Much Does ServiceTitan Cost?
ServiceTitan doesn't publish a price. All three packages on its pricing page say “Request Pricing”, and the page describes “per-technician pricing”. Third-party sites print numbers. We couldn't confirm any of them, so we won't repeat them here.
Its latest annual report gives a better clue about who it's built for. At January 31, 2026, it had about 10,800 active customers, meaning customers with over $10,000 of annualized billings. Revenue for that year was $961.0 million, which works out to roughly $89,000 per active customer. That isn't a price, because the total covers all of its revenue, including from smaller accounts. It does suggest the average account is a lot bigger than a three-truck shop.
What Does a Roofing CRM Cost?
On public prices, a roofing CRM runs from $0 to $349 a month at Roofr, which doesn't charge per user, while Leap is $79 for one user or $298 plus $99 per extra user. AccuLynx and JobNimbus quote on request.
Crew size changes the answer quickly. At five users, Roofr Essentials is $249 and Leap Team is $694. They don't do identical jobs, so compare the features you need, but that gap is worth a question on any demo. JobNimbus names plans for 3, 10 and 19 users plus an enterprise tier, and each one says to request pricing.
Roofers also pay per report. Roofr charges $13 a measurement report on Measure+ and Essentials and $19 on Starter. Essentials at $249, the $99 AI Receptionist and 20 reports at $13 come to $608 for the month, more than double the plan price.
What Raises the Bill After You Sign Up?
Extra users, add-ons, texting and setup are the usual ones, and none of them show up in a "from" price. These are examples from the vendors' own pages.
| What you add | Published examples, per month |
|---|---|
| Extra users | Housecall Pro MAX $35 each past eight, Leap Team $99 each, JobTread $20 each |
| Lead pipeline | Jobber Pipeline $49 |
| AI answering | Jobber Receptionist $29, Roofr AI Receptionist $99, HighLevel AI Employee $50 or $97, Builder Prime Bolt CSR $99 plus $0.95 a minute |
| Texting | Builder Prime $200 plus $0.03 a message |
| Marketing tools | Jobber Marketing Suite $99 |
| Accounting link | Kickserv with QuickBooks Desktop $50 |
Texting registration. Twilio, a messaging provider many apps are built on, says, “Anyone sending SMS/MMS messages over a 10DLC number from an application to the US must register” for A2P 10DLC, the US carrier rules for business texting. Its page lists a one-time $4.50 brand fee and $41.50 for standard brand vetting. Campaign and carrier charges are separate. Your CRM may bundle this or pass it on, so ask. Twilio's own pitch for registering is reduced filtering, which tells you what can happen to texts without it.
Setup fees. Service Autopilot lists “+ sign up fee” on its plans without an amount. Contractor Foreman and JobTread advertise free setup on some or all plans. Ask, because the range is wide.
Annual billing. Jobber saves up to 25%, Kickserv 20%, Builder Prime 17% and Roofr up to 15%. A yearly plan is only cheaper if you're still using it in month 12.
Currency, for Canadians. Most of these prices are in US dollars. At the Bank of Canada's November 2 rate of 1.3978, a $199 plan is about C$278 a month, or about C$3,338 a year before tax.
Not sure which of these fits your crew? Book a free 20-minute call. Tell us how your leads come in and who follows up, and we'll tell you the simplest setup that works, even if it's a tool we don't sell.
Book a Free Setup Check →Is a CRM Worth It for a Small Crew?
It can pay for itself with very few saved jobs, but only if someone actually keeps it up. The software doesn't save the job. A person does, by answering the text or sending the follow-up.
The math is simple. A $199-a-month tool costs $2,388 a year. Say a roofer makes $3,000 gross on a $10,000 job. One saved job more than covers the year. A plumber making $180 gross on a $450 call needs about 14 extra calls. Those are round numbers to show the math, so use your own.
Our take on when you're ready:
- More than one person handles leads or quotes.
- You can't say how many quotes are waiting on an answer right now. Our guide to a lead follow-up system covers what to do with them.
- You've lost a job because nobody called back.
- You type the same customer details into a calendar, a quote and an invoice.
If you're solo with a handful of jobs a month and your calendar works, you can wait. A free plan or a $49 plan is plenty to test the habit. A list of past customers is worth having either way, though it's worth less than the sales pitches say.
Be careful with ROI claims
A widely repeated number, that a CRM pays back $8.71 per dollar, comes from a 2014 Nucleus Research paper. It says, “In analyzing Nucleus ROI case studies on CRM”, so it rests on the firm's own case studies. It's 12 years old and isn't about contractors.
Housecall Pro advertises 35% average revenue growth after the first year. Its footnote says that's based on “average monthly revenue generated through Housecall Pro”. Our reading: an owner who moves more invoicing into the app could raise that figure without earning a dollar more. ServiceTitan's pricing page says “+15% average yearly increase in revenue”, with no method shown on that page. None of this means the tools don't work. It means these numbers can't tell you what you'd get.
When Does a Custom System Make Sense?
For most small crews, it doesn't. Start with a tool you can cancel, and learn what you use before you pay for anything built around you.
An owned system starts to make sense when you're paying for several tools that overlap, when you're adding locations or dealers, or when you need your data on a server you control. That's what our AI integration work is for. If missed calls are the only problem, our AI voice agents are a smaller step. We put the price in writing before we build, which makes us one of the quote-only sellers in this post, so the same advice applies to us.
What Should You Ask Before You Sign?
Ask for the full monthly bill at your real user count, in writing, with every add-on you plan to use. Then ask these before the demo ends:
- What do I pay in month 13? First-year rates and annual discounts can hide the real price.
- Is texting included? Who handles registration, and what does each message cost?
- Is there a setup or training fee? Get the number.
- How long is the term? What happens if I cancel in month four?
- Can I export my customers, jobs and invoices? Ask what format, and whether it costs anything. Your customer list is yours, so make sure you can take it with you.
Where These Prices Come From
We read each vendor's pricing page on November 3, 2026 and copied list prices as shown. Four pricing pages blocked our automated browser: Jobber, JobNimbus, Buildertrend and Pipedrive. For Jobber and JobNimbus, we used the copies the Internet Archive saved on October 31, 2026. We left the other two out.
These are list prices. We don't know what any vendor would offer on a sales call, and prices change without notice. We read prices and feature lists, and we didn't run a crew on each product, so this post doesn't name a best tool. Check the vendor's own page before you decide. One more stake to disclose: our own RoofQuote estimate tool connects to Jobber and HighLevel.